Refund policy

These policies govern purchases made from IT-Adventures, LLC:

Returns, Replacements and Refund Policy:   When you order from IT-Adventures, LLC your item is custom printed and shipped directly to you.   As a result, we do not accept returns, send replacements or issue refunds unless the item is damaged or defective.  That said, we want you to be totally satisfied with your order so please reach out to us at cathy@it-adventures.com if you need assistance.

Damages, Defects, Wrong Item:  Please inspect your order upon receiving it.  If the item is defective, damaged or if you receive the wrong item, please submit a photo with the description of what is wrong, along with a phone number we can contact you at, to cathy@it-adventures.com within 14 days of your original order.  Once we receive this, we will evaluate the situation and determine how to make it right.

Replacements:  If your item is damaged, defective or not what you ordered we will ship you a replacement for free once we've received your email and photo.